System Manager software simplifies phone system management, unifying Inter-Tel's diverse product line into a family of products that can be viewed, programmed, managed and diagnosed through a single interface. This consistency across Inter-Tel's product lines aids in the training of support personnel and enables them to better troubleshoot problems in the field. From a single, Web-based interface, system administrators and technicians can manage an entire networked system with multiple applications—easily and remotely.

Improving Business Processes

         - Provides a convenient, Web-based client interface to enable phone system management remotely
         - Allows users to drill down and view individual nodes, eliminating the need to travel to each site for access
         - Displays T1, E1 and IP link status, offering a clear view of the network’s status
         - Provides support for monitoring Quality of Service (QoS) on Internet Protocol Resource Cards (IPRCs), measuring the
         quality of IP phone calls
         - Enables an enterprise to reduce the cost and overall complexity of phone system management