Inter-Tel Presence Management Solutions

Inter-Tel Presence Management Solutions simplify how, when, where and on what devices your associates wish to communicate. These tools allow others to gain visibility into a user’s status, so they become more aware of key information, such as availability and location. Additionally, Presence tools facilitate communication between individuals and groups; customers; and clients and vendors who may be geographically dispersed. Inter-Tel Presence Management solutions bridge this gap between the enterprise and its resources so communications can occur in a more streamlined manner. Inter-Tel’s Presence tools include:

    Unified Communicator® software, a business communications management tool with powerful features such as call routing rules, presence management options, personalized call handling, customized greeting, call history, consolidated contacts and more

    Attendant Console - Automated Call Handling, a unique user-friendly interface that allows employees to view the real-time status of associates for efficient call processing
 

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